Our Privacy Policy

Augmented Insights Limited (AI) is a business based and operating within the United Kingdom. We are registered with Companies House for England and Wales number 11647516. Our privacy policy sets out how we use your personal data when when you use our website and contact us.

Our Privacy Policy Topics:

What data do we collect?

We collect the following data:

Personal identification information (Name, email address, phone number, etc.)
Organisation information (name, location, phone number, website URL, email address etc)

How do we collect your data?

You directly provide our company with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Request documentation from us
Subscribe to email messages
Contact us via our online form

How will we use your data?

Our Company collects your data so that we can:

Provide you with information you have requested
Email you with special offers on other products and services we think you might like.
Send you details of information related to our products and services

If you explicitly agree, AI will share your data with relevant third party organisations. This is to provide further information related to Artificial Intelligence and data analytics services to you.

When AI receives an order from you it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

AI securely stores your data within internal systems and databases owned entirely by the company. Our databases are protected against unauthorised access via a combination of account management, password protection and gateway platforms. Your email address is also stored within a database controlled by a third party provider. This party was selected after confirming they complied with GDPR legislation.

AI retains your web visitor data for twelve months, after which it is deleted manually each calendar month. Other personal data which you provide is retained unless you request we remove it. Your email address is then moved to a suppression list in order to ensure it is not used in the future.

Our Privacy Policy & Marketing Messages

AI would like to send you information about our products and services. If you have agreed to receive marketing messages, you can always opt out at a later date. We undertake to remove you from marketing lists under our control within 5 working days.

You can ask we stop contacting you for marketing purposes or providing your details to related third parties. If you no longer wish to be contacted for marketing purposes, please email us using this link.

What are your data protection rights?

AI supports your data protection rights and believe you are entitled to the following:

Access – You have the right to request AI for copies of your personal data. We may charge you a small fee for this service.

Rectification – You have the right to request that AI correct any information you believe is inaccurate. You also have the right to request AI to complete the information you believe is incomplete.

Erasure – You have the right to request that AI erase your personal data, under certain conditions.

Restrict processing – You have the right to request that AI restrict the processing of your personal data, under certain conditions.

Object to processing – You have the right to object to AI processing of your personal data, under certain conditions.

Data portability – You have the right to request that AI transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

You can exercise any of the rights given above by writing to us via the following means:

Email us: privacy@augmentedinsights.co.uk

Write to us: Augmented Insights Limited, 66 Oakwood Drive, Southampton, England, SO16 8EN

If you make a request, we have one month to respond to you.

Cookies

Cookies are text files placed on your computer. These collect standard Internet log information and visitor behaviour data. When you visit the AI website we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in to access restricted areas
Understanding how you use our website

What types of cookies do we use?

The AI website uses the following types of cookies.

Functionality – AI uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – AI uses these cookies to collect information about your visit to our website. This can include the content you viewed, the links you followed and information about your browser, device, and your IP address. AI may for strictly limited purposes share some limited aspects of this data with third parties for analytical or advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies. To do this, search your browser’s Help Files on how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The AI website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

AI keeps its privacy policy under regular review and places any updates on this web page. We reserve the right to make updates without prior notice. This privacy policy was last updated on 1st June 2020.

How to contact us about our privacy policy

If you have any questions about the AI privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us: privacy@augmentedinsights.co.uk

Write to us: Augmented Insights Limited, 66 Oakwood Drive, Southampton, England, SO16 8EN

If you have a complaint

Should you wish to report a complaint or if you feel that AI has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Web: https://ico.org.uk/make-a-complaint/

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF

Telephone: 0303 123 1113